Quality Assurance Manager
good culture
Quality Assurance
United States · Remote
Posted on Jun 21, 2025
JOB SUMMARY:
We are seeking a Quality Assurance Manager to join our team. The position will partner with Good Culture’s Quality Leadership and Supply Chain Team to ensure product excellence, regulatory compliance, and continuous improvement in quality, process, and systems. The position’s main responsibility will be to work collaboratively with our co-packing partners to ensure that all of Good Culture’s quality standards, process standards, SOP’s, sampling and testing requirements related to our product are meeting the agreed upon operating standards and procedures necessary to deliver “gold standard” product every day at all co-man locations.
ESSENTIAL JOB RESPONSIBILITIES:
- Work with the co-man quality, sanitation and production teams to correct or improve the quality of our Good Culture products. Includes onsite Gold Standard recalibration training with each co-man a minimum of annually
- Assist In developing food safety and quality programs and SOPs, and ensure documents are properly controlled. Perform training on these SOPs Internally and/or externally with co-mans where applicable
- Create a best-In-class sensory program to define and deliver Gold Standard Product and execute plan to reduce variability in network
- Investigate quality-related customer complaints and non-conformance issues. Management of non-conformances through a root cause/CAPA process
- Direct involvement and auditing of the sample retain program. Ensure that all co-mans are adhering to the sampling requirements (amount and type) each week and assist Sr. FSQA Specialist with the management and monitoring of this program
- Review compiled sensory, microbial and product specification statistical quality data to ensure compliance or identify any non-conformance trends
- Support the commissioning & onboarding of new co-man facilities through onsite visits and participation in any trial runs occurring at each facility
- Audit 3PL’s with the Logistics Manager to ensure quality guidelines are being met. Non-conformance observations resolved through a root cause/CAPA process
- Provide support in case of need to the Sr. FSQR Specialist with customer database and portal management and maintenance
- Maintain all regulatory certifications including Organic, Kosher, and GFCO and lead necessary inspections to uphold certification
- Help to implement our mission and ensure your work has a positive impact on our environmental and social responsibilities
- Leverage opportunities to highlight Good Culture’s mission and impact to inspire others to join us in doing good
- Have fun and make a difference
- 50% travel is required, which ebbs & flows based on business needs
JOB QUALIFICATIONS/REQUIREMENTS:
- Bachelor of Science Degree in Food Science, Microbiology or closely related field preferred
- 5 to 7 years of Quality experience in a food plant (preferably dairy). Cross functional experience Including time in R&D or Operations a plus
- Certifications: SQF, PCQI, Quality Auditor, Quality Engineer, Continuous Improvement, GMP’s, HACCP, SQF
- Experience with implementation of corrective action programs
- Sanitation/CIP knowledge and experience strongly preferred
- Sensory Program Experience
- Ability to interact effectively with third party and internal auditors
- Ability to influence management & enable the activities of employee teams
- Excellent oral and written communication skills
- Strong computer and document management skills
About Good Culture:
We believe that if you eat good things, and surround yourself with good, you’ll feel good. Simple as that. That’s why we decided to create a food company that offers real organic ingredients from trusted sources, promotes good health and tastes great. Our mission is to reinvent the food system, from the (actual) ground up. We are a cultured dairy company that currently makes pasture-raised cottage cheese, probiotic rich sour cream, cream cheese and probiotic milk. We’re on the look for some cultured healers!
Good Culture is an equal opportunity employer. At Good Culture we also believe a great culture fosters and values a diverse, equitable, and inclusive workforce. We seek individuals of all backgrounds and experiences to apply for this position. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Good Culture is committed to creating an inclusive environment for all employees.